VoIP for Insurance Providers

Insurance providers benefit greatly from VoIP (Voice over Internet Protocol) services in several ways. First, VoIP is a cost-effective alternative to traditional phone systems, enabling insurance providers to reduce their communication costs significantly without the need for hardware or complex maintenance. 

Improved, customizable options also result in enhanced customer service and faster response times, improving overall customer experience. VoIP also provides greater flexibility, enabling insurance providers to easily scale up or down their communication capabilities as needed.

Finally, VoIP services offer advanced features like call forwarding, automatic call distribution, and call recording, which can help insurance providers to better manage their calls and enhance their overall communication strategy.

insurance

VoIP Plans Perfectly suited for Insurance Providers

Ready to switch to a VoIP business phone solution? Or perhaps you’re looking for a provider that better fits your needs? Our award-wining business phone plans come back by thousands of happy customers, 24/7 support, and pro-level features.

VoIP for Insurance Providers
Starter
→ Call forwarding and essential VoIP features to help small businesses grow and succeed.
$9 /user/month
This plan includes:
Unlimited Local Minutes in the US,
Canada, & Mexico
Forward Incoming Calls
Free Local Number Per User
Route Calls with Auto Attendant
24/7 Support: Chat/Email
14-Day Money-Back Guarantee
10% Off + Insights 📈 on Our Most Popular Plan
Pro
→ Voice and SMS versatility fueling team collaboration, ideal for growing businesses.
$17 $15.30 /user/month
Everything in Starter, plus:
Personalized Live Onboarding
VoIP Device Included
Send & Receive Text Messages
Insights & Real-Time Dashboards
Call Recording Features
Zapier & Webhooks Integrations
24/7 Support: Phone/Chat/Email
Ultra
→ Insightful management tools and pro-level routing options for improved business operations.
$28 /user/month
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
MS Teams & API Integrations
Dynamic Caller ID
Inbound Text Forwarding
Toll-Free Minutes Included

VoIP for Insurance Providers: Top Productivity Features

Insurance providers can benefit significantly from the use of pro-level features provided by VirtualPBX.

  • Auto-Attendants allow for efficient call routing, reducing wait times and improving customer satisfaction. This can result in higher customer retention rates and increased revenue.
  • Advanced Call Reports provide insights into call volume, duration, and other metrics, enabling insurance providers to optimize their call center operations and make data-driven decisions.
  • Call Recording allows for the review of customer interactions, providing valuable feedback for training purposes and ensuring compliance with regulations.

Medicare Call Recording: New CMS Requirement

Make sure your business stays compliant with new regulations.

Best Rated VoIP for Insurance Providers

VirtualPBX is a highly recommended business phone solution for insurance providers due to its comprehensive features, flexibility, and customer service. Learn more about how we’ve helped other successful businesses in our reviews.