Direct Inward Dialing (DID)

Give clients a way to get in touch with you directly but still benefit from having an extension in your greater business phone system. VirtualPBX has you covered with Numbers that go directly to their designated recipient without extra steps for the caller.

Eliminating barriers between customers and potential sales is a no-brainer. VirtualPBX makes choosing how to do that on your phone system clear and concise with plenty of options, none faster than a Direct Inward Dialing phone numbers (also known as a DID phone number).

Business phone numbers: looking for local numbers? Choose from thousands of local phone numbers.

Opportunities to Use a DID Phone Number

When a caller dials a DID phone number, just like direct inward dialing suggests, they are directed immediately to its destination, whether that be to an individual user, a ring group, device or voicemail box. This is helpful in many ways, but especially for salespeople who have prospects, they want to have swift, direct contact with, surpassing any menus or the need to recall an extension number. It also functions great as a direct line to a customer support department. The uses don’t stop there, though, because companies will use VirtualPBX DID phone numbers for everything from VIP clients to preferred vendors and anything between.

Direct Inward Dialing and Ring Groups

Get a Direct Inward Dialing Number and Even More with VirtualPBX Service

This feature is available on all business phone plans.

Getting started with VirtualPBX proves to be a quick and easy process. Once you begin, you can use your number to establish your Direct Inward Dialing campaign for your upcoming promotion or to assist in managing different departments. Take a look at our plans to initiate your DID phone numbers.

Starter
→ Call forwarding and essential VoIP features to help small businesses grow and succeed.
$9 /user/month
This plan includes:
Unlimited Local Minutes in the US,
Canada, & Mexico
Forward Incoming Calls
Free Local Number Per User
Route Calls with Auto Attendant
24/7 Support: Chat/Email
14-Day Money-Back Guarantee
Most Popular
Pro
→ Voice and SMS versatility fueling team collaboration, ideal for growing businesses.
$17 /user/month
Everything in Starter, plus:
Personalized Live Onboarding
VoIP Device Included
Send & Receive Text Messages
Insights & Real-Time Dashboards
Call Recording Features
Zapier & Webhooks Integrations
24/7 Support: Phone/Chat/Email
Ultra
→ Insightful management tools and pro-level routing options for improved business operations.
$28 /user/month
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
MS Teams & API Integrations
Dynamic Caller ID
Inbound Text Forwarding
Toll-Free Minutes Included