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Small Business Phone Service

Whether you’re just launching your business, you’re re-evaluating your current services, or things are growing rapidly and you need a VoIP system that can keep up – there’s a lot to consider as you compare small business phone service providers. The four most important factors to consider are features, price, and customer service. We’ll help break these down below.

Small Business Phone Service Providers
Starter
→ Call forwarding and essential VoIP features to help small businesses grow and succeed.
$9 /user/month
This plan includes:
Unlimited Local Minutes in the US,
Canada, & Mexico
Forward Incoming Calls
Free Local Number Per User
Route Calls with Auto Attendant
24/7 Support: Chat/Email
14-Day Money-Back Guarantee
10% Off + Insights 📈 on Our Most Popular Plan
Pro
→ Voice and SMS versatility fueling team collaboration, ideal for growing businesses.
$17 $15.30 /user/month
Everything in Starter, plus:
Personalized Live Onboarding
VoIP Device Included
Send & Receive Text Messages
Insights & Real-Time Dashboards
Call Recording Features
Zapier & Webhooks Integrations
24/7 Support: Phone/Chat/Email
Ultra
→ Insightful management tools and pro-level routing options for improved business operations.
$28 /user/month
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
MS Teams & API Integrations
Dynamic Caller ID
Inbound Text Forwarding
Toll-Free Minutes Included

Pro Level Features for All Businesses

Just because your business is small doesn’t mean you shouldn’t have access to pro level features that help you improve communications with your team, customers, and partners. Beyond access, how easy are your phone system’s features to manage? The VirtualPBX dashboard is a a simple interface that allows you and any administrators you assign the ability to make changes to call routing easily. No need to file a ticket or hire an engineer just for your phone system – we put the keys in your hands.

Partner Referral Dash: Interface
Auto Attendant

Automatically answer/screen calls to route callers to the correct agent or department.

Partner Referral: Dash Interface
Business Texting

Send and receive text and picture messages, share numbers, send auto-replies, and more.

Dash Interface
Device Options

Utilize Call Forwarding, VirtualPBX Softphone App on Desktop or Mobile, Web Phones, and Desk Phones.

Dash Interface
Flexible Integrations

Integrate your CRM and other tools with webhooks, API access, and more.

Dash Interface: VoIP Partner Programs
Call Recording

Record calls, get storage on VirtualPBX servers, or get private storage with AWS.

Dash Interface: VoIP Partner Programs
Advanced Call Reports

Generate real-time reports from call data to inform decision-making.

Be Sure to Check Reviews from Small Business Phone Service Providers

Since opening our doors over twenty years ago, our primary focus has always been and will continue to be our customers. Thats why we offer 24/7 support no matter which plan you choose or how large your business is. We’re proud that thousands of businesses have chosen VirtualPBX to power their VoIP phone service and we maintain an A+ BBB Rating. See their feedback for yourself below!

capterra
Stars

4.8/5 | 23 reviews

Sourceforge
Stars

4.6/5 | 11 reviews

Consumer Affairs
Stars

4.8/5 | 54 reviews