Search
Close this search box.

Priority Support

Your Shortcut to VirtualPBX Expert Assistance

Your business is unlike any other and your customers always come first. For that reason and countless others, we are proud to offer you Priority Support so that your business phone system can be the last of your worries.

Priority Support is included with our Ultra and Contact Center Plans.

Your personal account manager will always circle back on any issues you’ve had to ensure your communications are running smoothly. Our senior staff members constantly supervise the Priority Support queue, ready to act at a moment’s notice.

Priority Support

Priority Support Benefits

With Priority Support, we guarantee immediate assistance from senior staff on any issue you may encounter or question you may have. Because we realize a small wrinkle in your system may affect thousands, even millions of customers, we are dedicated to providing the following:

  • Dedicated, Direct Access to Priority Support Through PhoneEmail, and Web Chat
  • A Dedicated Account Manager From Our Senior Staff
  • Immediate Access to our Engineering Team
Ceras Health

Get Priority Support Automatically on Ultra and Contact Center Plans

Priority Support is enabled automatically for all Ultra and Contact Center Plan Signups, but if you’re looking to add this on another plan, schedule time with our Sales Team. 

All Ultra and Contact Center Plans also include 30-Day Rollout Support so you can rest easy while we handle configuration.

Edit Content
Starter
→ Call forwarding and essential VoIP features to help small businesses grow and succeed.
$9 /user/month
This plan includes:
Unlimited Local Minutes in the US,
Canada, & Mexico
Forward Incoming Calls
Free Local Number Per User
Route Calls with Auto Attendant
24/7 Support: Chat/Email
14-Day Money-Back Guarantee
10% Off + Insights 📈 on Our Most Popular Plan
Pro
→ Voice and SMS versatility fueling team collaboration, ideal for growing businesses.
$17 $15.30 /user/month
Everything in Starter, plus:
Personalized Live Onboarding
VoIP Device Included
Send & Receive Text Messages
Insights & Real-Time Dashboards
Call Recording Features
Zapier & Webhooks Integrations
24/7 Support: Phone/Chat/Email
Ultra
→ Insightful management tools and pro-level routing options for improved business operations.
$28 /user/month
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
MS Teams & API Integrations
Dynamic Caller ID
Inbound Text Forwarding
Toll-Free Minutes Included
Edit Content

Let us show you the transformative impact VirtualPBX can have on your contact center efficiency and customer satisfaction with a free demo! We’ll cover Live Dashboards, custom queue options, Call Tagging, and more, followed by a quote for your business.