Healthcare organizations experience a heavy influx of patient calls and appointments and therefore are under constant pressure to have a streamlined communication method to make sure patients are having safe and secure conversations while handling high call volumes. Plus, most healthcare organizations require HIPAA compliant VoIP.
Ensure all patient healthcare communications are confidential, clear, and routed to the correct medical professional with VirtualPBX.
Healthcare communications come with their own set of needs, but at the end of the day – they still need a clear and crisp connection to their patients with an easy-to-use interface. Here are just a few of the features your healthcare organization can take advantage of when signing up with VirtualPBX:
Ceras Health, a leading digital healthcare solutions company specializing in remote patient monitoring, has proactively adjusted its business model to meet the dynamic needs of patients in an ever-evolving industry landscape. With a heightened emphasis on digital solutions and remote care, the company sought a robust communication system to boost efficiency and elevate patient satisfaction.
Acknowledging the evolving healthcare landscape, Ceras Health identified the necessity to modernize its communication infrastructure. Opting for cloud-based solutions to replace their existing self-hosted system, the company conducted a thorough evaluation. Following careful consideration, Ceras Health’s resolute confidence in the connectivity and reliability of VirtualPBX solidified its standing as the optimal solution.
We are proud to say we are a HIPAA compliant VoIP provider and are working our way quickly to being HIPAA Certified. We take confidentiality and federal regulations like HIPAA seriously, and that is why we are happy to speak to our customers to both walk them through what it means to have a HIPAA compliant virtual phone number, as well as to help them make sure their customer and patient information is secure.
Founded in a San Francisco, California basement in 1997, VirtualPBX delivers premium Business Phone, Messaging, POTS replacement, and Contact Center solutions for our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
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