Insights gives businesses accurate and actionable data about their call activities with charts, tables, and the ability to filter, customize, and even schedule report delivery to your inbox. Take advantage of the following pre-built reports:
While detailed reports give you a full picture of your call activity for analysis, managers also need the ability to quickly glance and ensure operations are flowing smoothly – especially for remote or busy teams. Get a high-level view of the activities occurring on your phone system, customized for what matters most to your business. Dashboards offer a tiled layout with quick metrics, tables, and charts.
Insights is available on our Pro and Ultra plans and can be enabled for existing customers by our Experience and Support teams. Not sure what you need? Schedule a demo and consultation with our Sales team below to get matched up with the reporting option that works best for you.
* Required taxes & fees added at checkout. All plans include a 14-day money-back guarantee.
In addition to all of the reports available on Insights (shown above), Advanced Call Reports + Call Tagging offers the ability to tag calls both automatically and during live calls and offers over 30 additional reports, including:
Our Contact Center product adds even more reports, specific to your queues and agents:
Founded in a San Francisco, California basement in 1997, VirtualPBX delivers Business Phone, Contact Center, AirDial POTS Replacement, and VirtualText to our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
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