With the 4th of July holiday coming in hot this coming Wednesday, businesses everywhere will have to consider their out of office plans as they stare down a day of inactivity in the middle of the week. Many times, this holiday is continently placed at the beginning or end of a week, but being smack dab in the middle of the week makes it less likely that everyone will be taking time off at the same moment. For example, of the employees here who are taking time off, half of them are doing so at the beginning of the week and the other half are going on the back end. This type of unpredictability on who will be where makes ensuring the continuity of operations that much more difficult, and also that much more critical to get it right. Fortunately, with the simple automations that abound throughout VirtualPBX VoIP platforms, ensuring that inbound callers are treated with the same high levels of service that they’d expect any other (non-holiday) time of the year is almost too easy! In fact, this is exactly why we built out the Holiday and Business Hours to be so intuitive and customizable in the award-winning Dash Business Phone System.
Out of Office is the Only 4th of July Office Hours Option
Wow, that’s pretty wordy, huh? The point is that this is one of those few holidays that, at least for offices that don’t work directly in services or carnivals or BBQ industries and the like, you should probably just take the day off. We all want to be able to celebrate in peace and not have to worry about customers’ needs going unmet, that’s why all VirtualPBX Dash Plans come with a few handy ways to manage that with just a few clicks of the mouse.
- Business and Holiday Hours Being able to make a few clicks and know that your business will have a recording made and call traffic routed accordingly over the 4th of July holiday makes being out of office that much easier. Plus, setting your business hours for the 5th, 6th, and every other day of July (and all the months, actually) is easy, too. Using this feature to set your holiday schedule each calendar year allows you to confidently leave the office whenever your company has an observed holiday coming up. Or, you know, a weekend.
- Follow Me Calling We understand that not all of the team can get fully away during the holidays each time. For them, establishing a series of telephone numbers to ring either concurrently or in succession is a handy way to ensure that no matter where they’re at on the 4th of July, they can be gotten in touch with. Of course, we’d never advocate doing this, but because users can choose how long each number rings, they could hypothetically make it ring so long that the caller eventually hangs up, too. Don’t get any ideas, though.
The Best Way to Get Out of the Office this 4th of July
All of the suggestions above are a good idea to use this, and every, holiday, but there’s one more consideration for any organization that isn’t a 24 hour, around the clock outfit. Specifically, and frankly even for a 24 hour firm, using an Auto Attendant is the best way to compliment or replace any live receptionist duties a company may have. Everything from intelligent call routing, to personalized greetings, and voicemail-only extensions can all be managed at scale by the Auto Attendant. The best thing about this feature is that it comes standard on every single Dash Plan at no extra charge, too. So what are you waiting for? Get your Auto Attendant set-up, schedule your business and holiday hours, and go make some BBQ plans to be out of office on this 4th of July!
