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Future Focused, Award-Winning Communication Solutions backed by the Industry's Best Customer Service

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VirtualPBX Features: Virtual Phone System Benefits
VirtualPBX CUSTOMER Magazine Winner of the 2024 Contact Center Technology Award
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VirtualPBX Business Phone

Business Phone

Enterprise-level VoIP business phone plans without the hype. Fit your budget and your business with set up in minutes.

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VirtualPBX Contact Center

Contact Center

Track and manage your call center with industry-leading reports, advanced queue control, and more.

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VirtualPBX AirDial

AirDial

Top of the line, redundant POTS phone line replacement for elevator phone, fire alarm, life safety, and more.

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VirtualPBX Messaging

Messaging

Business texting to meet your specific needs, with walk through registration and fast, simple set up.

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Case Study: Insomnia Cookies

Boosting Customer Satisfaction And Efficiency

Insomnia Cookies, the popular late-night bakery chain, has rapidly expanded across the U.S. with 156 stores and counting. Partnering with VirtualPBX, they have developed a custom solution for deploying VoIP PBX phones to new locations, connecting seamlessly to a nationwide phone network through the VirtualPBX online PBX platform.

insomnia cookies virtual phone system case study

Upgrade to a Virtual Phone System with

Advanced VoIP Features

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Auto Attendant

An intelligent VoIP feature that greets callers, directs them to the appropriate extensions or departments, and assists in managing incoming calls with efficiency and professionalism.

Advanced Call Reports

A robust virtual PBX feature that provides comprehensive insights and analytics on call activity, enabling businesses to track performance, identify trends, and make data-driven decisions.

SMS Auto reply

A convenient VoIP feature that automatically responds to incoming text messages, ensuring prompt engagement and providing personalized messages to enhance customer satisfaction.

Powerful Integrations

Powerful integrations are a key VoIP feature that seamlessly connect your business communication tools, systems, and applications, streamlining workflows and enhancing productivity.

VoIP Integrations With Popular Business Tools

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VirtualPBX Small Business Phone System

Designed To Help Your Business Succeed

Free Support for Small Businesses
100%
Hassle-Free Online PBX Setup
100%
Data-driven Insights
100%
Professional-Grade Call Routing options
100%

Ready To Boost Your Business with VirtualPBX?

VirtualPBX ACD Queues Pro: a virtual PBX feature

Founded in a San Francisco, California basement in 1997, VirtualPBX delivers premium Business Phone, Messaging, POTS replacement, and Contact Center solutions for our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.

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