Help, When You Need It
Many Ways to Get Support Directly From Virtual PBX®
1. search our site:
Use the Google Custom Search found at the top of every page of our website. If you've used Google, our site search functions the same way.
2. read our faqs:
Our FAQs cover a broad range of topics from basic system access to advanced configuration.
3. review our quickstarts:
Quickstart Training is always available if you can't remember your Virtual PBX fundamentals.
4. email customer support:
5. call customer support:
1 (888) 825-0800, Toll-free voice and fax (option 2)
1 (408) 414-7646, International voice and fax (option 2)
hours of operation:
Monday-Friday | 6AM–6PM Pacific Time
Virtual PBX systems have been designed to provide the best reliability in the industry, with fault-tolerant components and near-zero downtime. But we know that sometimes you have questions. Our support people are anxious to help, and this page has contact information for reaching them. Or, if you like to find out things for yourself, you're in the right place — the Know Zone. We have background information on how hosted and premise-based PBX systems work in
PBX 101, a
glossary of common industry terms, and even a list of
telephone company acronyms. Browse to your heart's content, or give us a call. We want to help.
If you're a current customer and want to learn more about how to use a particular feature, the best information can be found in the help bubbles included on each page of our web-based management tool.
Log in and see what we mean.
