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Features
VoIP Phones + Virtual PBX = VoIP PBX
turn your voip phones into a world-class business phone system
VoIP phones can come with a lot of features. Basic phone services, IM, group chat, call recording, and lots, lots more. Virtual PBX can make a VoIP phone an even more powerful tool for businesses with the deepest feature set in the industry. Think of us as your VoIP PBX. Here are a few of the most important added capabilities.
call transfers between voip users
Send any call to anyone else in the company, no matter where they are located. You can even talk to the other worker first to tell them why you’re transferring the call.
central business number for all your voip phones
Business callers want to dial a business number and reach anyone, not keep a list of phone numbers for your entire company. Virtual PBX can use your existing number or give you a new one, and send a call to any of your workers, anywhere.
professional auto-attendant
With our VoIP PBX, every call is answered in a professional manner, every time with a greeting you can customize to suit your specific needs.
follow-me
Not at your VoIP phone and still want to get your calls? Our follow-me feature will automatically route calls to any of four different numbers until we reach you. Go anywhere, your calls can follow.
acd queues to reach departments
We can route calls across and entire team, such as sales or support, with our industry leading queuing technology. All team members can work together to make sure every call gets answered.
music on hold
Callers who need to wait for someone to become available can hear a selection from our music jukebox (over 120 songs), music that you upload to us, or a message or infomercial. Your choice.
conferencing
Our built in conferencing allows every employee using your VoIP PBX to have their own private conference room, on demand, without scheduling and hassle.
custom call routing
With Virtual PBX, you can set up custom call routing that will allow callers to be routed by geography, product interest, or anything else. And we’ll even automatically route callers based on their Caller ID. VIPs can get special treatment, or obnoxious callers can be blocked.
incoming faxes
Our system can be configured to automatically detect incoming faxes, receive them electronically, and send them to your email address. No fax machine required.
company directory
Every Virtual PBX system includes a free dial-by-name directory so clients can get to you even if they don't know your extension number.
custom greetings and recordings
All of the main greetings in our VoIP PBX can be customized around your company, from the virtual receptionist, to voicemail greetings, to information on hold messages.
multi-business support
One set of employees can handle more than one business from one set of phones. Just get an additional incoming phone number, give it a unique virtual receptionist greeting, and you've established a new persona for your new business – without adding a new phone system or more people!
These are just a few of the way Virtual PBX can turn your VoIP phones into a VoIP PBX. Check out our web site or give us a call for more details.
Please note that this service routes calls to your existing approved VoIP phone. VoIP service is not included. Outbound calls do not go through Virtual PBX but will be handled through your VoIP service.
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